Category Archives: business owners

Dear Sylvia:Our department lost an employee and we are drowning in overwhelm! Help!

Dear Sylvia, My company has cut back and our department lost one employee. Although my supervisor and other administrators know we cannot provide the same level of support and do everything that was done before, they still seem to be … Continue reading

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Constructive, Not Destructive: Tips for Handling Criticism in the Workplace

Receiving and delivering criticism can be a tense process if not handled properly by both the supervisor and the employee. However, teams that take a mature, team-oriented approach to criticism are much more likely to deliver excellent results in terms … Continue reading

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Choose Your Words Wisely: Insight from Dale Fallon, Founder of The Communication Gym®

We all know the language used in a conversation is important. It’s even more significant when we have to give negative feedback; we must choose our words carefully. In this YouTube video, I discuss some of the language managers should … Continue reading

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